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Voice over Internet Protocol (VoIP) is the new and innovative way to make and receive phone calls. It involves the transmission of ordinary telephone calls over the Internet. In other words, VoIP can send voice over the Internet, rather than through the regular telephone network. VoIP, now used somewhat generally, derives from the VoIP Forum, an effort by major equipment providers, including Cisco, Netcomm, 3Com, Epygi and Netspeak to promote the use of ITU-T H.323, the standard for sending voice (audio) and video using IP on the public Internet and within an intranet.
In addition to IP, VoIP uses the real-time protocol (RTP) to help ensure that packets get delivered in a timely way. Using public networks, it is currently difficult to guarantee Quality of Service (QoS). Better service is possible with private networks managed by an enterprise or by an Internet telephony service provider (ITSP).
A technique used by at least one equipment manufacturer, Adir Technologies (formerly Netspeak), to help ensure faster packet delivery is to use ping to contact all possible network gateway computers that have access to the public network and choose the fastest path before establishing a Transmission Control Protocol (TCP) sockets connection with the other end.
Using VoIP, an enterprise positions a "VoIP device" at a gateway. The gateway receives packetized voice transmissions from users within the company and then routes them to other parts of its intranet (local area or wide area network) or, using a T-carrier system or E-carrier interface, sends them over the public switched telephone network. (source: whatis.com)
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